Customer Service Representative Job in Patna, India 2022

Customer Service Representative

Job Details

Job NameCustomer Service Representative
Salary Packagein tha post
Job experiencein tha post
Qualification Requiredin tha post
Job TypeFull-time
LocationIndia On-site
Employment Typein tha post

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Customer Service Representative Job Description

Customer Service Representative
Customer Service Representative

Location:- Patna

Salary:- Upto 15k


• Answer calls professionally and provide information about products and services, and obtain details of complaints

• Identify and assess customers’ needs to achieve satisfaction

• Keep records of customer interactions, transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

• Provide accurate, valid, and complete information by using the right methods/tools


• Strong communication & interpersonal skills

• Ability to listen and problem-solve

• Ability to handle volume of incoming calls

• Basic computer skills


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