Call Center Representative Hybrid Starting
Job Details
| Job Name | Call Center Representative Hybrid Starting At $15 An Hour Near Atlanta |
| Company name | Aston Carter |
| Salary Package | in tha post |
| Job experience | in tha post |
| Qualification Required | in tha post |
| Job Type | Full-time · Entry level |
| Location | Tucker, GA On-site |
| Employment Type | in tha post |
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Call Center Representative Hybrid Starting At $15 An Hour Near Atlanta Job Description
- escription:* Agents are responsible for responding to general to moderately complex provider telephone calls, troubleshooting and responding provider issues, and conducting outbound call campaigns.
Essential Job Functions
- Answers telephone calls using an automated system and responds to general to moderately complex provider questions and/or forwards calls to appropriate personnel.
- Researches provider calls/inquiries and responds to appropriate parties in accordance with service level agreements (SLAs).
- Records calls in a customer relationship management (CRM) ticketing solution, troubleshoots and resolves provider requests and updates provider history with results of inquiry to include proper documentation.
- Interfaces with team personnel, management, and customers in reference to customer service issues.
- Conducts outbound calls to providers or their agents in response to voicemail inquiries, customer direction or other business needs.
- Skills:* medi-cal, call center, medical claim, provider calls, Customer service, Customer support
- Top Skills Details:* medi-cal,call center,medical claim,provider calls
- Additional Skills & Qualifications:* One or more years of customer service within healthcare
- Experience working with organizational functions and personnel
- Experience working with fax machines, computer software, and telephone technology For immediate consideration please send your resume and a few bullet points for why you think you would be a good fit for this role to *[email protected]*
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997,
Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, Call Center Representative Hybrid Starting
visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email
[[email protected]](mailto:%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Call Center Representative Hybrid Starting , Call Center Representative Hybrid Starting
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